Search Again: Follow up to ''Feature Request'' From: Mike Bristol Date: Tuesday, March 6, 2001 Time: 6:55:28 am True. You CAN indeed see this information from the Main Menu. But, that was their point... most of them don't ever venture all the way out to the Main Menu in the course of a day and there is no indicator on the Customer Info screens. Mike Bristol Director of Operations Greater Ozarks Information Network ================= mbristol@getgoin.net http://www.getgoin.net 404 E Washington Avenue - P.O. Box 488 Ava, Missouri 65608 417.683.4951 888.680.GOIN Mike Bristol wrote: > I have a few feature requests from my customer support staff: > > #1) Most of my support staff claim that they rarely ever in the course of > the day venture all the way back out to the main menu. Typically, they > remain on one of the customer information screens and simply FIND a new user > with each support request. They were wondering if it would be possible to > add some sort of 'Message Waiting' indicator elsewhere in the program other > than the pop-up notification that appears when you exit to the Main Menu. Yes, in the upper right of the main menu, you can see how many messages you have an how many unread ones you have. You can go to My Stuff -> Preferences and set the 'Hide New Message Dialog' to "Yes". --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Follow up to ''Feature Request'' by Mike Bristol on Mar 6, 2001 at 6:55:28 am Re: Follow up to ''Feature Request'' by Shawn Hogan on Mar 6, 2001 at 10:49:39 am