Search Again: Re: Hold Date From: Tom Shin Date: Tuesday, March 6, 2001 Time: 11:10:02 am > > I've noticed in recent version of optigold that the hold date > doesn't get > > entered in the Hold Date area of customer info. Why is that? > I now have to > > search in notes for that. > > It gets entered... Are you sure they are on hold? (is their status on > hold)? If you are seeing it only in the notes, is it possible someone did > it manually by changing their status? I just did a search on all the accounts on hold. When the status is manually changed to being put on hold, then a hold date gets entered. When we go to Main menu to Put Customers on Hold and go through the Server action to do it, the hold date doesn't get entered (although it shows their status as being on hold). Thanks, Tom --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Hold Date by Tom Shin on Mar 6, 2001 at 9:42:31 am Re: Hold Date by Shawn Hogan on Mar 6, 2001 at 10:52:34 am Re: Hold Date by Tom Shin on Mar 6, 2001 at 11:10:02 am Re: Hold Date by Shawn Hogan on Mar 6, 2001 at 11:20:35 am Hold Date by Josh Benton on Jul 19, 2001 at 3:00:58 pm Re: Hold Date by Shawn Hogan on Jul 19, 2001 at 5:31:16 pm Hold Date by Josh Benton on Jul 24, 2001 at 4:21:56 pm Re: Hold Date by Shawn Hogan on Jul 24, 2001 at 4:24:46 pm