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Re: On hold accountsFrom: Shawn Hogan Date: Sunday, December 13, 1998
Time: 1:57:34 pmAlan Rader wrote:
>After a person is on hold and then pays their bill, when their hold status
>is released, the exp. date does not go back to what is should be. All our
>accounts exp. dates are on the 1st. Isn't OG suppose to prorate the time
>on hold so the expiration date would go back to being the same, 1st of
>every month, like before? If so, how do I set this up?
Nope... that would be something you have to do by hand if you want to do
that when you take them on hold. As far as Optigold ISP is concerned,
the 1st of the month is just like any other day.
- Shawn
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Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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