Search Again: Re: Classification for tech support calls From: Shawn Hogan Date: Tuesday, May 1, 2001 Time: 1:14:08 pm Hostmaster wrote: > We've recently started using the tech support feature, and I have noticed > that there is a field for assigning a classification. > > How do we set this up? Even though we have made several entries in the > troubleshooter this field always shows as a blank line. The first time you enter something into it, it will be available in the drop-down. (It has nothing to do with the troubleshooter). - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Classification for tech support calls by Hostmaster on May 1, 2001 at 8:56:22 am Re: Classification for tech support calls by Shawn Hogan on May 1, 2001 at 1:14:08 pm Re: Classification for tech support calls by Hostmaster on May 1, 2001 at 1:22:51 pm Re: Classification for tech support calls by Shawn Hogan on May 1, 2001 at 1:28:52 pm Re: Classification for tech support calls by Hostmaster on May 1, 2001 at 1:50:52 pm