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Re: Update from 3.0 to 3.5

From: Dale Therio
Date: Friday, May 4, 2001
Time: 5:34:17 am

Umm....

So this means we pay for an upgrade that gives us LESS?

Also no place in the upgrade information did anything state that
you would be limited to a particular platform. In fact, it
stated that 3.5 was multi-platform in the marketing information.

This is not a good move on your part in regards to customer
satisfaction. At this point, it would seem that the upgrade from
2.x to 3.0 was a big waste of money.

On Fri, 4 May 2001 03:56:31 -0700
Men & Mice Support <cbuxton@menandmice.com> wrote:
> At 12:43 PM +0200 5/4/01, Matt Henderson wrote:
> >on 5/4/01 12:36 PM, Men & Mice Support at
> cbuxton@menandmice.com wrote:
> >
> > >> Just tried to install QDNS 3.5 on my SuSE 7.0 Linux
> box. The installation
> > >> went ok, but when trying to connect from the Manager
> (running on MacOS 9),
> > >> I'm asked for an activation key, and the one supplied
> with QDNS 3.0 is
> > >> reported as invalid.
> > >>
> > >> Any ideas?
> > >
> > > That is correct behavior. Your 3.0 key will work just
> fine with a
> > > server running on Mac OS, but not with a server running
> on Linux.
> >
> >Does this mean I must purchase another license, to receive a
> key for the
> >server running on Linux?
> >
> >I understood that with my purchase of QDNS 3.0, I received a
> license
> >sufficient to run a primary and secondary server. We have
> one operational
> >Macintosh, and one Linux machine. I would like to run
> primary on the Mac,
> >and secondary on the Linux machine. Shouldn't my single
> license cover that
> >scenario?
>
> Please contact our sales department for resolution of this
> matter. I
> frankly don't know the answer.
>
> In general, while the 3.0 license allows you to run two
> servers on
> one license, the 3.5 license does not. You will need an
> additional
> license to operate two servers under 3.5. Whether we will
> charge you
> for this, in this particular case, I don't know.
> ____________________________________________________________________
> Chris Buxton Men
> & Mice
> cbuxton@menandmice.com We Make
> DNS Easy!
>




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