 |  |
Hold on there - please don't go jumping to the conclusion that we're
Re: Update from 3.0 to 3.5
From: Men & Mice Support
Date: Friday, May 4, 2001
Time: 6:39:03 am
not playing fair. I'm not permitted to go into too many specifics.
Here's what I can tell you:
- If you own a 3.0 license, it covers two Mac OS servers (with
certain limitations).
- The license terms are changing for 3.5, so that a single key only
covers one single server.
- The upgrade from 3.0 to 3.5 is free. That means free. We're not
going to reduce the number of Mac OS servers you can run it on. If
you want to use QuickDNS 3.5 on two servers, please contact our sales
department for resolution.
- When I answered Matt's question, I stated that I didn't know if
we'd charge him for a key for his Linux server. That doesn't mean
that we would definitely charge him for it - it means I didn't know.
The matter has since then been resolved by our sales department. If
you have a similar situation, please contact our sales department for
more information. <mailto:sales@menandmice.com>
____________________________________________________________________
Chris Buxton Men & Mice
cbuxton@menandmice.com We Make DNS Easy!
At 12:34 PM +0000 5/4/01, Dale Therio wrote:
>Umm....
>
>So this means we pay for an upgrade that gives us LESS?
>
>Also no place in the upgrade information did anything state that
>you would be limited to a particular platform. In fact, it
>stated that 3.5 was multi-platform in the marketing information.
>
>This is not a good move on your part in regards to customer
>satisfaction. At this point, it would seem that the upgrade from
>2.x to 3.0 was a big waste of money.
>
>On Fri, 4 May 2001 03:56:31 -0700
> Men & Mice Support <cbuxton@menandmice.com> wrote:
> > At 12:43 PM +0200 5/4/01, Matt Henderson wrote:
> > >on 5/4/01 12:36 PM, Men & Mice Support at
> > cbuxton@menandmice.com wrote:
> > >
> > > >> Just tried to install QDNS 3.5 on my SuSE 7.0 Linux
> > box. The installation
> > > >> went ok, but when trying to connect from the Manager
> > (running on MacOS 9),
> > > >> I'm asked for an activation key, and the one supplied
> > with QDNS 3.0 is
> > > >> reported as invalid.
> > > >>
> > > >> Any ideas?
> > > >
> > > > That is correct behavior. Your 3.0 key will work just
> > fine with a
> > > > server running on Mac OS, but not with a server running
> > on Linux.
> > >
> > >Does this mean I must purchase another license, to receive a
> > key for the
> > >server running on Linux?
> > >
> > >I understood that with my purchase of QDNS 3.0, I received a
> > license
> > >sufficient to run a primary and secondary server. We have
> > one operational
> > >Macintosh, and one Linux machine. I would like to run
> > primary on the Mac,
> > >and secondary on the Linux machine. Shouldn't my single
> > license cover that
> > >scenario?
> >
> > Please contact our sales department for resolution of this
> > matter. I
> > frankly don't know the answer.
> >
> > In general, while the 3.0 license allows you to run two
> > servers on
> > one license, the 3.5 license does not. You will need an
> > additional
> > license to operate two servers under 3.5. Whether we will
> > charge you
> > for this, in this particular case, I don't know.
> > ____________________________________________________________________
> > Chris Buxton Men
> > & Mice
> > cbuxton@menandmice.com We Make
> > DNS Easy!
> >
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