Search Again: Re: suspended accounts From: Shawn Hogan Date: Saturday, January 2, 1999 Time: 8:58:20 pm Teresa Walters wrote: >I don't think that we are talking the same scenario. >An account has been automatically suspended for non-payment. >The customer calls and whines and we reactivate the account with an addl 7 >days to get their payment into the office. I don't want to forget that I >reactivated this account, so I go and put a hold date of 7 days in the future >on their account. This way if their payment doesn't come into the office, >their account will be suspended again. > >The catch is - how do I remember that their is a secondary hold. I tried >posting a payment to an account that had this scenario. The payment did not >remove the upcoming hold. I would assume that is because the hold was in the >future, not an existing hold. > >What happens if I go in and when I put the secondary hold, I add something to >their name - for example changing it from John Smith to John Smith*******. >This would be noticeable when I go in and post the payment. It would jog my >memory so that the secondary hold could be removed. Are there any potential >problems that this might cause? Uh... for the third time... no. {lol} - Shawn ------------------------------- Shawn D. Hogan President, Data Point Solutions http://www.data-point.com (619) 452-3696 ICQ: 8319647

Messages In This Thread: suspended accounts by Teresa Walters on Dec 14, 1998 at 10:11:33 am Re: suspended accounts by Shawn Hogan on Dec 14, 1998 at 10:18:38 am Re: suspended accounts by Teresa Walters on Dec 14, 1998 at 1:49:27 pm Re: suspended accounts by Shawn Hogan on Dec 14, 1998 at 3:51:48 pm Re: suspended accounts by Russel on Dec 14, 1998 at 4:59:39 pm Re: suspended accounts by Teresa Walters on Dec 17, 1998 at 3:10:40 pm Re: suspended accounts by Shawn Hogan on Dec 17, 1998 at 3:59:34 pm Re: suspended accounts by Michael Phillips on Dec 18, 1998 at 10:04:45 am Re: suspended accounts by Teresa Walters on Jan 2, 1999 at 8:38:06 pm Re: suspended accounts by Shawn Hogan on Jan 2, 1999 at 8:58:20 pm Re: suspended accounts by Teresa Walters on Jan 4, 1999 at 11:56:08 am Re: suspended accounts by Shawn Hogan on Jan 4, 1999 at 12:16:50 pm