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Re: Import/startup thingsFrom: David Day Date: Sunday, January 3, 1999
Time: 9:44:55 am<snip>
>>2) For some accounts, I did not enter a carry-over balance, but simply set
>>their expiration date (during import) to the last day they have paid up (in
>>some cases, three cycles back). Will OG process these? I don't see them on
>>the list to be processed for the next billing batch....
>
>They will need an invoice generated first (click the generate invoices
>button on the main menu).
>
>
>>3) I have entered and "approved" from the pending list, a new credit card
>>customer. When I launch the billing script, I don't find the new customer
>>on the list to be processed....???? Is there a link with the server entry
>>stuff that is needed before the billing is considered "ready"?
>
>Nope... Check to see if you have an invoice created for them. (You
>cannot bill a credit card for zero dollars).
>
Well, it appears that I had a fundamental misunderstanding: accounts must
be invoiced first and THEN billed...I was operating under the assumption
that the two were mutually exclusive, that invoicing referred to non-CC
clients and billing referred to CC clients. Is my "new" understanding
correct? If so, I will proceed to generate invoices and THEN do a billing
to CC accounts....
Thanks again.
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