Recover cmd / Lost Data

Re: Recover cmd / Lost Data

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Shawn,
Thanks I found the same thing in you guys searchable database page for the
mail list. Thanks for the fast reply. Talk with you guys soon.
Rob Smarzik
Owner, RJS Online Services
ISP Provider York County, SC
-----Original Message-----
From: Shawn Hogan <shawn@data-point.com>
To: Optigold ISP List <isp-list@data-point.com>
Date: Sunday, January 03, 1999 6:02 PM
Subject: Re: [Optigold-ISP] Recover cmd / Lost Data

>Webmaster - RJS Online wrote:
>
>>We just recently obtained the 100 user license of Optigold ISP and love
>>it!!! It is a perfect fit for our ISP organization. I will be contacting
>>your company Monday. In the mean time we are testing it with a live
>>billing. We have about 90 users we invoice on the 1st to 3rd and we have
>>invoiced about 40 so far. The problem is the power flashed and the
computer
>>locked up. When Optigold ISP was restarted ot said to run the recover
>>program on multiple files. MainMenu, Invoice, LineItm, etc. I can not find
>>the recover program. Help!!!!! We need to get these invoices out by Monday
>>AM. I have also tried renaming the existing Optigold and reinstall the
>>software and copy over the existing files in question from the install to
>>one central location from both directories. This did not work as you may
>>know.
>>Is this common with FileMaker DB structure.
>>Thank you for reply in advance, (true test of Support on a Sunday
afternoon)
>
>Well, if power went out in the middle of generating invoices, it probably
>not a good thing. {grin} Since it's heavily reading/writing to 3 tables
>(MainMenu, Invoices and Line Items) at that time. Which is why you will
>need to recover them.
>
>Anyway, the recover command isn't part of FileMaker Pro Runtime (don't
>ask me why). So... in order to use it, you need FileMaker Pro 3.x or 4.x
>(non-runtime). If you don't have a copy of FileMaker Pro, that's okay
>too, because you can download the trial version of FileMaker Pro from
>their website (www.filemaker.com) and it has a fully working Recover
>command (it's on the File menu).
>
>When you recover the files, it will name the recovered ones as:
>"MainMenu Recovered.USR, LineItm_ Recovered.USR and Invoice_
>Recovered.USR". Delete (or move) the originals, and then rename the
>recovered files to their original name... (MainMenu.USR, LineItm_.USR and
>Invoice_.USR). And all should be well.
>
>It may be a good idea to rebuild the indexes (in maintenance) before you
>continue with the invoicing...
>
> - Shawn
>
>-------------------------------
>Shawn D. Hogan
>President, Data Point Solutions
>http://www.data-point.com
>(619) 452-3696
>ICQ: 8319647

Sales:
888/4-DPOINT

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858/452-3696