 |  |
Hi Shawn,
Re: Offer Code
From: Mike Ray
Date: Friday, June 1, 2001
Time: 9:02:07 pm
I had a problem with this recently. Our dialup access is 20.00/mo. I
created a one-time item for a promotion where we offer 3 months free. The
one time item was used as the setup item for the recurring plan, and it had
no price but was worth 3 months of service. However, even though the item
SHOWED it was worth 3 months of service, it actually didn't extend the
expiration date past the subscription date. Instead, I had to make that
item 0 months and a price of -60.00, which I didn't want to do since it
might result in us refunding cash to someone who cancels before their 3
months are up. What do you think happened?
Thanks,
Mike
---
Ask me about our internet solutions and Altigen Computer-Telephone
Integration Products!
---
Mike Ray, MBA
Certified Level 3 Network Engineer
AltiGen Certified Voice-Over-IP and T1 Telephony Specialist
RightFAX Document Delivery Systems Specialist
Level 3 Technical Support Provider
Systems Consulting Group of Tampa Bay, Inc.
2901 First Avenue North
St. Petersburg, FL 33713
mike@scg.to
727 369-3000 x207
Fax: 727 369-3002
Visit us on the web at www.scg-fl.com and www.tampabayconnect.com
-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Friday, June 01, 2001 2:54 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Offer Code
Larry Doyle wrote:
> Say we offer six months of Internet service for $1. Starting the seventh
> month, the customer gets billed for the regular amount of $1,000/mo (Gotta
> make up for that cheap introductory price somehow).
>
> How would we setup the offer code to do this automatically? Or is there a
> better way to do that?
You could have an offer code that gives them access to the special
product... have that product be worth $1,000 for 1 month of service. Then
have the setup fee for that product worth -$999 and 5 months of service.
Their first invoice will have both items on the invoice... giving the total
of the invoice $1 with 6 months of service. Then their billing cycle item
is the $1,000/month item so it will pick up there when they are up for
renewal.
> To make it even more confusing, would we do something similar if we
offered
> the first six months for $1/mo (billed monthly) rather than a flat rate
that
> covers all six months?
Yeah, that one would get tricky... basically you would need to set a Change
To on the billing cycle item. You can set a billing cycle item to change to
something else on a certain date.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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