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Re: Offer Code

From: Mike Ray
Date: Saturday, June 2, 2001
Time: 12:26:07 pm

It was worth 0. I thought that if it was worth 3 months credit, it didn't
need to be worth any money. The idea was so there would be NO money credit
to refund if they cancelled.

Mike

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-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Saturday, June 02, 2001 1:27 AM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Offer Code


Mike Ray wrote:

> I had a problem with this recently. Our dialup access is 20.00/mo. I
> created a one-time item for a promotion where we offer 3 months free. The
> one time item was used as the setup item for the recurring plan, and it
had
> no price but was worth 3 months of service. However, even though the item
> SHOWED it was worth 3 months of service, it actually didn't extend the
> expiration date past the subscription date. Instead, I had to make that
> item 0 months and a price of -60.00, which I didn't want to do since it
> might result in us refunding cash to someone who cancels before their 3
> months are up. What do you think happened?

What was the total dollar value of the invoice that was worth 3 months of
service? Did it have the $20 monthly line item on it also?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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