 |  |
Josh,
Re: CC Declined Reason?
From: Shawn M. Rolin
Date: Monday, June 4, 2001
Time: 2:37:18 pm
I this is a Debit card being used as a credit card, depending on the
amount it may not be able to process. We have some pricey hardware that
will often go over the debit card allowance.
Thank You,
Shawn Rolin
Financial Analyst
OptiStreams, Inc.
Shawnmr@optistreams.com
-----Original Message-----
From: Josh Benton [mailto:josh@corp.wac.com]
Sent: Monday, June 04, 2001 2:36 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] CC Declined Reason?
On Monday 04 June 2001 12:50, you wrote:
> Josh Benton wrote:
> > We are using PCAuthorizeHub to do our CC transactions. We tried to
debit
> > a CC today and it said that the CC was declined but didn't give a
reason.
> > How do we find out the reason the CC was declined???
>
> Typically a decline is insufficient funds. If it's something else...
> communication problem, stolen card, hold card, voice auth, etc. it
will say
> that.
>
> - Shawn
All that happens is a dialog box comes up and says "Credit card
declined." It=20
also says logs this message to Notes as well. We know it is not a
sufficient=20
funds problem because the customer we are speaking to assures us there
is=20
money in that account.
Thanks,
--=20
Josh Benton
World Access Communications, Inc.
<josh@corp.wac.com>
http://www.wac.com/
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