Search Again: Invoicing cancelled accounts? From: Talk Lists Date: Monday, July 2, 2001 Time: 9:00:14 am We have several accounts in OG that have been cancelled for a while now, but now when we did our last billing, these cancelled customers are still invoiced. Some of them have previous balances, and some don't, but they're all getting billed for cycles after the time of their cancellation. Why is this happening? I know there's a preferrence to invoice cancelled accounts that have a previous balance, but don't know why OG would add additional cycles to a cancelled account. I don't have to remove their billing cycle item on their account, do I? How do we fix this? Zach Boettner ISP Technician Alpha Telcom, Inc. 2751 Highland Ave. Grants Pass, OR 97526 Phone: 541-476-0332 x 3106 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Invoicing cancelled accounts? by Talk Lists on Jul 2, 2001 at 9:00:14 am Re: Invoicing cancelled accounts? by Shawn Hogan on Jul 2, 2001 at 3:31:01 pm Re: Invoicing cancelled accounts? by Talk Lists on Jul 3, 2001 at 1:41:42 pm Re: Invoicing cancelled accounts? by Shawn Hogan on Jul 3, 2001 at 1:46:40 pm