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Break in relationshipsFrom: Sheron Lowe Date: Monday, July 2, 2001
Time: 3:37:55 pmShawn,
On several occasions I have observed that the relationship between
customer info and login/password break and I can not determine which/what
event is causing this to occur. At this moment, there are several
logins/password pairs that are no longer related to the remaining customer
info. In particular a single login and password pair now appears on eleven
accounts when it is actually related to one account. I have compared the
same login and password to the backend SQL server where it appears once. I
have used 'Clean-Up' Invalid Customer IDs and it reports no invalid Customer
IDs. I have backups and will do the research to repair this situation, but
I really need to know how to stop this from occurring.
Regards,
Flash
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