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Re: Invoices, letters...From: Shawn Hogan Date: Tuesday, July 10, 2001
Time: 1:11:53 pmkimberly wrote:
> We have been trying to figure out why are emails are not sending from
> optigold. You told me to check the audit trails report to see if they have
> been sent, and every letter or invoice that I have ever emailed is on the
> report. However, I am just now finding out that the invoices I email are
> not going out either. So, nothing that I email from Optigold to a customer
> is getting there. But it shows it as being sent on the report. I am not
> sure what is going on.
If you go to your FileMaker Pro folder, there is a folder in there called
FileMaker Java Extensions. In that folder, there is a file called SMTP Mail
Log.txt... that will log any failures. See if there are any listed in
there, and if there are, check to make sure your SMTP server is set to
relay, and is accepting the email. You may need to go to your mail server
logs to find out why the server would be rejecting them.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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