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Roger Starnes wrote:
Re: Sub Account Error? - Round 2
From: Shawn Hogan
Date: Wednesday, July 11, 2001
Time: 12:11:25 pm
> Today, I was trying to create another sub account (let's call it "Beta")
> from an existing account (let's call it "Alpha"). Again, FileMaker
> appeared to lock up. Again aborted. After restarting Optigold, I found
> that a second account (for "Beta") had been created; however, it was not
> flagged as "group of" and the information on the second account ("Beta")
> was from an entirely different account (let's call it "Kappa"). So, I
> tried to delete Beta. I couldn't delete Beta, because it had payment
> records. I flagged all of its payment records for deletion. When I went
> to permanently delete the records, it indicated that they were from
> Kappa. Looked at Kappa -- sure enough, all of its payments were flagged
> for deletion. Unflagged them. Looked at Beta. Now all the invoices
> originally flagged for deletion from Beta have been unflagged.
> Conclusion: Beta's detailed records on payments are actually pointing to
> Kappa's payment detail records.
>
> What's going on here?
There was an issue that the assigning of customer IDs could potentially be
slow on sub-accounts. It was trying to find any available ones, instead of
just using the next available one at the end of the used list. It has been
changed in the latest version though. But if you don't have time to
upgrade, if you just let it run it's course, it will eventually find a free
one. Ideally, upgrading makes it fast though...
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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