Search Again: Re: Recurring Invoice Problems From: Shawn Hogan Date: Wednesday, July 11, 2001 Time: 12:18:52 pm Mike Bristol wrote: > I just returned from San Diego... very nice! But, when I get home, I find > that Opti is mistakenly invoicing customers. For example, when a customer > comes due, Opti invoices them like it should. However, it invoices them the > next day, and the next, and the next......... > > Where do I start looking? Check the time credit on the invoices it's creating, if the customer's services are worth 0 months of service, it will try to invoice them again (and again). Check their billing cycle for the cause of the problem. Make sure it's worth more than 0 months of service. - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Recurring Invoice Problems by Mike Bristol on Jul 11, 2001 at 8:56:57 am Re: Recurring Invoice Problems by Shawn Hogan on Jul 11, 2001 at 12:18:52 pm