 |  |
We're about ready to import our customers... Before I ask a few Qs, perhaps
Re: Invoicing Questions
From: Mike Oas
Date: Sunday, January 10, 1999
Time: 11:06:43 am
an idea of how we bill would help. Customer walks in the door, signs up for
a monthly package and is billed from tomorrow until the end of the month
up-front. He/she then surfs the following month and gets and invoice the
day following that month. We then bill that month on the 5th. They surf
that month and are again billed for it 5 days after that month. Quarterly,
6 month and annual customers pay the remainder of the current month and then
3/6/or 12 months of service respectively.
Regarding expiration dates - should all the imported customers have an
expiration date of 01/month/year so we can bill this way or does it matter?
What would be the best way to import customers into the system considering
our current billing practise?
Should we force an expiration date for all new customers or change our
billing practise accordingly. i.e. Is there an easier, more elegant way to
bill in this environment.
Since all the customers have been billed and payed for their access on the
5th of Jan for the month of December, is there any consideration to how they
are added to Optigold? For example, will Optigold correlate a monthly
package with the customer and when we run a billing on the 1st of Feb will
the invoice cover the 1-31 Jan?
If a customer is NSF or pays in person and they don't pay by the 5th, how do
I set up a letter to customer on that day (would it be 5 days after
invoicing?).
The reason I ask these Qs is that some people seem to have had a few bumps
to work out - I'd like to make this as painless as possible.
Thanks in advance Shawn...
Mike
Messages In This Thread:
Return to Digital Point Solutions' Home Page