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Re: Strange problem

From: Men & Mice Support
Date: Monday, August 13, 2001
Time: 9:50:48 pm

Since you also sent this to me directly, I've already sent you a
response off-list. Basically, it amounts to, check to see if the ISP
in question has configured their mail server to accept mail for your
customer's domain. If they have, of course, then you need to ask them
to stop that. However, I don't know if there's much else you can do
about it.
____________________________________________________________________
Chris Buxton Men & Mice
cbuxton@menandmice.com We Make DNS Easy!

At 2:09 PM +1000 8/14/01, Chris Hurley wrote:
>Hi all,
>
>We've got 60+ domains running under QNS 2.2.1 and all using e-mail
>with no problems except for one customer who can't get mail from one
>major ISP. At first we thought it was a DNS issue so made a change
>to his domain. i.e. mail was sent to the customers domain but it
>never arrived or bounced back.
>
>After making a change to the DNS entries for the one domain the
>customer is now told by any one who sends him mail from this one ISP
>that his quota is full and the mail is bounced. The mail server is
>EIMS 3.0
>
>Any ideas?
>*****************************************
>* "Life is short, play hard" :-) *
>* *
>* Minopher Pty Ltd Phone:+61-3-9830-6177 *
>* 15A Puerta Street Fax: +61-3-9830-6433 *
>* Burwood 3125, Victoria *
>* Australia *
>*****************************************




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