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Re: Virtual Check Questions

From: Shawn Hogan
Date: Saturday, August 18, 2001
Time: 1:24:20 pm

Don Brown wrote:

> 1. The following transit number shows as invalid, but it is valid. I
> believe that all transit numbers in the US are 9 characters. If I shorten
> it by taking out a random number, then the error msg disappears. It is:
> 111000960.

Go to Maintenance & Preferences -> General Preferences -> Billing

Set the "Verify Bank Transit Number" setting to 'No'.


> 2. Is it possible, just like with cards, to auto send a payment
> acknowledgement email and log it to the audit history? That is one of the
> ways to comply with customer authorization/notice requirements. Actually,
> you are suppose to put the customer on notice before you make the deposit.

I'm not sure what you mean? You want to email them a letter? Wouldn't the
mass mailing section do that?


> 3. When I entered the check number in the lower right hand corner of the
> billing screen, it did not print that number on the virtual check or log it
> to payment history. Should it have done one or both?

No, the check number applies only to Telecheck.


> 4. In maintenance there is a field about checks being 3 per page. When no
> is selected, it prints the check twice on the check stock. When yes is
> selected it prints the check once on the check stock. What is the purpose?

If you have sheets that are 1 check per sheet, it prints on the top part,
which is the check to deposit, then prints a copy of it for your records. 3
checks per sheet don't have a space to print a copy for your records.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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