Credit Card Billing / WEB Authorize transactio n Speeds

Re: Credit Card Billing / WEB Authorize transactio n Speeds

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Shawn,
After starting our credit card billing and watching WEB Authorize closely, I
do not think that the bottleneck is WEB Authorize.

These are the steps and wait times WEB Authorize displays in the status
window for each transaction.

Waiting for Host a fraction of a second
Transmitting about 1 second
Receiving about 3 seconds
Pausing for next transaction about 6 seconds

The 6 second pause leads me to believe that Optigold is not sending the info
to the gateway fast enough.

We can only process a maximum of 300 transactions/hour.

Is Anyone able to get more than 300 transactions/hour with WEB/PC Authorize?

Any ideas?

Thanks
John Verreault
AEI Internet

-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: Thursday, August 30, 2001 1:44 AM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Credit Card Billing

Verreault, John wrote:

> Web Authorize is making authorizations using a modem.
> The manual states that Web Authorize can do about 15 transactions per
minute
> (by modem).
> We are getting about 4-6 transactions per minute.
> I thought (maybe) the workstation isn't processing fast enough through our
> (large?) database and would have liked to try having two workstations
> sending transactions to Web Authorize. Are any of my scenerios possible?

Mmmm... not really. But you may want to check with the manufacturers of
WebAuthorize to see if your modem config/init strings are setup correctly.
But ultimately modem based processors tend to be a bit slow... they have to
dialup, negotiate the session, and even when they are connected, typically
they only connect at 1200 bps.

I of course lean towards the TCP/IP based gateways (for Canadian dollar
transactions the supported processors are Planet Payment, DataCash, PSiGate
and Royal Bank e-SELECT. Also, if you have any others you would like
integrated (maybe your bank has one for example), let us know.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696

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