 |  |
Shawn (and whom ever)
Trouble Tickets
From: N.B.D.
Date: Sunday, September 2, 2001
Time: 1:01:03 pm
Is there a means by which the customer can open a trouble ticket via the
web? I know it can be setup to let them request a tech support call,
but it would be nice to have a means to allow them to create a ticket.
Also, why doesn't the email button in the tech support section of OG
work? It doesn't seem to send email anywhere.
We're using 2.7 at the moment, and yes, I plan to upgrade it this week.
Thank you.
Noel
P.S. I missed it .. A Belated Happy Birthday Shawn!
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