 |  |
N.B.D. wrote:
Re: Trouble Tickets
From: Shawn Hogan
Date: Sunday, September 2, 2001
Time: 1:46:46 pm
> Is there a means by which the customer can open a trouble ticket via the
> web? I know it can be setup to let them request a tech support call,
> but it would be nice to have a means to allow them to create a ticket.
Not currently... no.
> Also, why doesn't the email button in the tech support section of OG
> work? It doesn't seem to send email anywhere.
It does... check your setting of where you are sending it to under the
miscellaneous preferences.
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------
Messages In This Thread:
Return to Digital Point Solutions' Home Page
| home | |
| products | |
| services | |
| support | |
| email lists |
| optigold isp | |
| optigold isp news | |
| home inspection | |
| inspectrix | |
| java companion | |
| oracle | |
| quickdns pro | |
| search engine | |
| veterinary |
| tips | |
| employees | |
| free tools | |
| portfolio | |
| jobs | |
| contact |
888/4-DPOINTSupport:
858/452-3696