Search Again: Re: cancel accounts - tax From: Teresa Walters Date: Tuesday, September 4, 2001 Time: 8:28:31 am > After more checking, I realize OG is now creating an actual credit for each > open invoice that a canceling customer has. Unfortunately, I'm still getting > the sales tax error message. Keep in mind that in Texas, on a $19.95 invoice > there is no sales tax. The sales tax rate has been the same for quite some > time. Even if the existing invoice has no sales tax charged, it's just the flat > $19.95 fee, upon canceling og prompts to recalculate the sales tax. I have > double checked several accounts, experimented with them and find that if I > agree to recalculate the tax the resulting credit invoice shows a credit of > -19.95 and sales tax of .42, so the resulting total is a credit of only $19.53. > > Teresa > > > Teresa Walters wrote: > > > > > Being the end of the month, I am canceling accounts. In the past if the > > > customer had an open invoice, I have always gotten the prompt about > > > deleting the invoice. Today I am getting a prompt about recalculating > > > the sales tax. How exactly does this work? What is the system trying to > > > do? > > > > It would only do that is the sales tax on the invoice was currently wrong. > > Did you guys have a change in the sales tax rate or anything? > > > > - Shawn > > > > ------------------------------- > > Shawn D. Hogan > > President, Digital Point Solutions > > http://www.digitalpoint.com > > (858) 452-3696 > > > > > > --------------------------------------------------- > > To subscribe, unsubscribe or to search list archive > > please visit http://www.optigold.com/lists/isp.html > > --------------------------------------------------- > > > > --------------------------------------------------- > To subscribe, unsubscribe or to search list archive > please visit http://www.optigold.com/lists/isp.html > --------------------------------------------------- --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: cancel accounts - tax by Teresa Walters on Aug 31, 2001 at 11:29:10 am Re: cancel accounts - tax by Shawn Hogan on Aug 31, 2001 at 1:15:18 pm Re: cancel accounts - tax by twalters@netscorp.net on Aug 31, 2001 at 1:41:57 pm Re: cancel accounts - tax by Teresa Walters on Sep 4, 2001 at 8:28:31 am Re: cancel accounts - tax by Teresa Walters on Sep 5, 2001 at 8:39:18 am Re: cancel accounts - tax by Neil Ulrich on Sep 5, 2001 at 11:33:17 am Re: cancel accounts - tax by Shawn Hogan on Sep 5, 2001 at 1:45:11 pm Re: cancel accounts - tax by Neil Ulrich on Sep 5, 2001 at 3:54:42 pm