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Re: Usage Report - PROBLEM SOLVED

From: Brendan McAlpine
Date: Tuesday, September 4, 2001
Time: 4:39:02 pm

I wasn't stripping my dial up realm from the usernames, which was causing
all the records to be thrown out when imported. Once I stripped the realm
suffix from the radius detail files its all good.

In the future can we sort the usage report by any of the criteria (most
importantly by time online)?

Brendan

----------

Actually, the records in there old, not from my most recent import. Let me
clear those, try my import again and see what's up.

Brendan


________
Yes there were.

Hmmm. When it imported, it displayed it correctly.

Ideas?

Brendan

> From: Shawn Hogan <shawn@digitalpoint.com>
> Reply-To: "Optigold ISP List" <isp-list@optigold.com>
> Date: Tue, 04 Sep 2001 15:10:37 -0700
> To: Optigold ISP List <isp-list@optigold.com>
> Subject: Re: [Optigold ISP] Usage Report
>
> Brendan McAlpine wrote:
>
>> yes, I just imported it.
>>
>> Do I have to set usage limits for customers in order to see their usage?
>>
>> After I imported the data, I didn't see it in anyone's records....weird.
>
> Go to Maintenance & Preferences -> Clean Up -> Null Usage
>
> Is there any null usage records in the system?
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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