cancel accounts

Re: cancel accounts - tax

From:

Date:

Time:

test

Thanks,
Neil Ulrich - CEO
VEI Internet - http://www.vei.net/

----- Original Message -----
From: "Teresa Walters" <twalters@netscorp.net>
To: "Optigold ISP List" <isp-list@optigold.com>
Sent: Wednesday, September 05, 2001 11:38 AM
Subject: Re: [Optigold ISP] cancel accounts - tax

> I had to cancel out an awful lot of sales tax prompts in order to close
the month of
> Aug. Is this an incorrect setting on my end or something that needs to be
modified in
> OG?
>
> Teresa
>
> Teresa Walters wrote:
>
> > > After more checking, I realize OG is now creating an actual credit for
each
> > > open invoice that a canceling customer has. Unfortunately, I'm still
getting
> > > the sales tax error message. Keep in mind that in Texas, on a $19.95
invoice
> > > there is no sales tax. The sales tax rate has been the same for quite
some
> > > time. Even if the existing invoice has no sales tax charged, it's just
the flat
> > > $19.95 fee, upon canceling og prompts to recalculate the sales tax. I
have
> > > double checked several accounts, experimented with them and find that
if I
> > > agree to recalculate the tax the resulting credit invoice shows a
credit of
> > > -19.95 and sales tax of .42, so the resulting total is a credit of
only $19.53.
> > >
> > > Teresa
> > >
> > > > Teresa Walters wrote:
> > > >
> > > > > Being the end of the month, I am canceling accounts. In the past
if the
> > > > > customer had an open invoice, I have always gotten the prompt
about
> > > > > deleting the invoice. Today I am getting a prompt about
recalculating
> > > > > the sales tax. How exactly does this work? What is the system
trying to
> > > > > do?
> > > >
> > > > It would only do that is the sales tax on the invoice was currently
wrong.
> > > > Did you guys have a change in the sales tax rate or anything?
> > > >
> > > > - Shawn
> > > >
> > > > -------------------------------
> > > > Shawn D. Hogan
> > > > President, Digital Point Solutions
> > > > http://www.digitalpoint.com
> > > > (858) 452-3696
> > > >
> > > >
> > > > ---------------------------------------------------
> > > > To subscribe, unsubscribe or to search list archive
> > > > please visit http://www.optigold.com/lists/isp.html
> > > > ---------------------------------------------------
> > > >
> > >
> > > ---------------------------------------------------
> > > To subscribe, unsubscribe or to search list archive
> > > please visit http://www.optigold.com/lists/isp.html
> > > ---------------------------------------------------
> >
> > ---------------------------------------------------
> > To subscribe, unsubscribe or to search list archive
> > please visit http://www.optigold.com/lists/isp.html
> > ---------------------------------------------------
>
>
> ---------------------------------------------------
> To subscribe, unsubscribe or to search list archive
> please visit http://www.optigold.com/lists/isp.html
> ---------------------------------------------------
>

---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------

Sales:
888/4-DPOINT

Support:
858/452-3696