Search Again:

Re: Service Records

From: Shawn Hogan
Date: Monday, September 10, 2001
Time: 1:40:19 pm

Randy wrote:

> Is there a way to print/ download service records over the web. We like the
> service record and really would like the ability for the remote techs to be
> able to print the service records.

No, service records are not web-enabled. It would be easy enough to do it
on your end though with a custom format file.


> Also, it would be nice to be able to hide the cc # as this is not needed for
> service techs.

Go to Maintenance & Preferences -> General Preferences -> Miscellaneous

Set the "Credit Card Shown On Service Record" setting to 'No'.


> Maybe the service record
> could be automatically emailed to an email address (without cc#)? The main
> reason we require this is that we use a Misc. field for the Access Number
> and we cannot find a way to view the Misc. field over the web interface. Is
> there a way to view the Misc. field in the web interface.

Yes, you should be able to just add the following tag to your Web file(s)
that you want it to show in:

[FMP-Field: Miscellaneous x]

Where x is the miscellaneous field number.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


---------------------------------------------------
To subscribe, unsubscribe or to search list archive
please visit http://www.optigold.com/lists/isp.html
---------------------------------------------------



Messages In This Thread:



Return to Digital Point Solutions' Home Page