Search Again: Re: Service Records From: Randy Date: Tuesday, September 11, 2001 Time: 8:17:28 pm Thanks! I have thought [FMP-Field: Misc x] was the tag. Also, would it be possible for you, since you are so good at it :), to create just a single format file for printing purposes with all of the same items. It would need to have all of the information but just something to get us started. It would save us hours as we are not that familiar with customizing the format files to any large degree. Thanks, Randy -----Original Message----- From: Randy [mailto:randy@webburner.com] Sent: Monday, September 10, 2001 7:15 AM To: isp-list@optigold.com Subject: Service Records Randy wrote: > Is there a way to print/ download service records over the web. We like the > service record and really would like the ability for the remote techs to be > able to print the service records. No, service records are not web-enabled. It would be easy enough to do it on your end though with a custom format file. > Also, it would be nice to be able to hide the cc # as this is not needed for > service techs. Go to Maintenance & Preferences -> General Preferences -> Miscellaneous Set the "Credit Card Shown On Service Record" setting to 'No'. > Maybe the service record > could be automatically emailed to an email address (without cc#)? The main > reason we require this is that we use a Misc. field for the Access Number > and we cannot find a way to view the Misc. field over the web interface. Is > there a way to view the Misc. field in the web interface. Yes, you should be able to just add the following tag to your Web file(s) that you want it to show in: [FMP-Field: Miscellaneous x] Where x is the miscellaneous field number. - Shawn --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Service Records by Alan Rader on Dec 3, 1998 at 12:48:12 pm Re: Service Records by Shawn Hogan on Dec 3, 1998 at 1:34:27 pm Service Records by Christopher Norris on Jul 21, 1999 at 11:19:26 am Re: Service Records by Shawn Hogan on Jul 21, 1999 at 11:25:57 am Re: Service Records by Tony Harris on Jul 21, 1999 at 11:56:41 am Service Records by Tom Shin on Sep 6, 2001 at 8:07:30 am Re: Service Records by Shawn Hogan on Sep 6, 2001 at 11:58:22 am Re: Service Records by Tom Shin on Sep 6, 2001 at 12:35:21 pm Service Records by Randy on Sep 10, 2001 at 4:18:58 am Re: Service Records by Shawn Hogan on Sep 10, 2001 at 1:40:19 pm Re: Service Records by Randy on Sep 11, 2001 at 8:17:28 pm Re: Re: Service Records by Shawn Hogan on Sep 11, 2001 at 8:41:40 pm