Billing Cycle problem ??

Re: Billing Cycle problem ??

From:

Date:

Time:

Follow-up Question:

OK, I've taken a quick look at the "Domain Manager" function you identified
for me.

And after looking at it, I wondered:

I've been manually adding domain names to client's records under "services".
Just throwing the domain name in, really, so that when I send out a letter,
the software knows what to put in the domain field.

However, it occurred to me that in the past, when it has asked me "add this
item to the billing cycle?", I think I've always said "no".

If I say "yes", will the software handle the billing cycle properly, if I've
already created a quarterly billing cycle for hosting?

I thought this might be a faster work-around for me than using the Domain
Manager, which appears to have a lot of functionality for server work... and
interactive registration with the registrars, both of which are more
functionality than I need.

Thanks!

-= David Raasch =-
FrontierBlazers Web-Hosting
http://www.frontierblazers.com
"We help your customers discover you!"

-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com]On Behalf Of
Shawn Hogan
Sent: Friday, September 28, 2001 7:39 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Billing Cycle problem ??

David Raasch wrote:

> I've been using the free version of Optigold for a few months now.
>
> My problem is... I have several clients who are billed quarterly. When
they
> initially signed-up, they purchased domain name registration for one year,
> plus one quarter's worth of hosting.
>
> Now, when their account comes up for renewal, the quarterly hosting AND
the
> domain name (which is suppossed to be yearly) come up together.
>
> I've been manually going in and deleting it, but since I've got Optigold
> rigged to email out all invoices, I'm "racing MS Outlook" to delete those
> first copies once I discover the mistake!
>
> Obviously, I'm setting up something wrong in my billing cycles ??

The domain registrations would be handled better with the domain manager and
not as part of the customer's billing cycle... (The domain manager is a
button on the main menu).

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696

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