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Service vs. Product

From: Matt Clark
Date: Wednesday, October 3, 2001
Time: 2:31:34 pm

Shawn,

There is an interesting issue that I am trying to resolve. My company sells
services and it also sells product. As it stands right now, all services
are sold using a Optigold and all product is sold through another system.
My question is this. Would you recommend migrating product billing to
Optigold? If so, how would you tackle the following issues:

1) "Paying this bill will extend your service period..." This statement
does not work well selling product. Is Optigold able to use a service
invoice template and a product invoice template?

2) Credit Limits as it relates to a PO. Can Optigold handle credit limits?

Regards,

Matt Clark



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