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failed secondaryFrom: Mitch Kahn Date: Tuesday, October 9, 2001
Time: 2:45:32 pmWe are swapping secondary services with another organization about seven hundred miles from here (in New York City). They provide both primary and secondary services for themselves on their own network. We provide an additional secondary server. Their web servers are colocated elsewhere in NYC.
Their connection is down. The web servers that are colocated are running and have web access. BUT, their web sites had disappeared from the Internet even though our Primary DNS (that provides their secondary service) is online and working fine. Then I created a DNS entry for their company domain in my primary server (primary listing not secondary) and deleted the secondary listing. All of the sudden all of their domains showed up except for a new one for which I had no secondary entry. I entered it as a primary and it showed up immediately as well.
The important issue was to get them to show up a.s.a.p. I am puzzled as to why they didn't show up automatically.
My questions:
Since we have not modified our secondary server in months, what could have caused the disappearance of their web sites from the Internet? What should we look at for a fix? Why wouldn't any we sites show up until I moved their company DNS listing from a secondary to a primary? And, why did that one change make them all show up?
Thanks in advance for any information.
Mitch
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Mitch Kahn
mitch@middlecoast.net
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