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Re: failed secondaryFrom: Jeff Folk Date: Tuesday, October 9, 2001
Time: 3:01:02 pmon 10/9/01 4:51 PM, Mitch Kahn wisely articulated:
> We are swapping secondary services with another organization about seven
> hundred miles from here (in New York City). They provide both primary and
> secondary services for themselves on their own network. We provide an
> additional secondary server. Their web servers are colocated elsewhere in NYC.
>
> Their connection is down. The web servers that are colocated are running and
> have web access. BUT, their web sites had disappeared from the Internet even
> though our Primary DNS (that provides their secondary service) is online and
> working fine.
>
How long has their primary DNS connection been down? Longer than the value
your secondary remains authoritative [usually 3-7 days]?
> Then I created a DNS entry for their company domain in my
> primary server (primary listing not secondary) and deleted the secondary
> listing. All of the sudden all of their domains showed up except for a new one
> for which I had no secondary entry. I entered it as a primary and it showed up
> immediately as well.
>
> The important issue was to get them to show up a.s.a.p. I am puzzled as to why
> they didn't show up automatically.
>
> My questions:
> Since we have not modified our secondary server in months, what could have
> caused the disappearance of their web sites from the Internet? What should we
> look at for a fix? Why wouldn't any we sites show up until I moved their
> company DNS listing from a secondary to a primary? And, why did that one
> change make them all show up?
>
Since you entered the zone as a primary, your servers would be answering
authoritatively as opposed to an expired secondary. If your servers are
listed in the delegation as a name server, the site should be up and you can
switch back to secondary when their DNS connection is working again.
> Thanks in advance for any information.
That's my take anyway, since it happened to me a couple months ago.
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