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Re: Problem with domain

From: Paul Didzerekis
Date: Monday, October 29, 2001
Time: 12:50:09 pm

>on 10/29/01 1:12 PM, List Subscriptions wisely articulated:
>
>> on 10/29/01 9:16 AM, Paul Didzerekis at hostmaster@3-rivers.com wrote:
>>
>>> A client of ours is experiencing problems with their domain and I
>>> can't figure out what the problem is. We host everything including
>>> the DNS for their domain sigmatx.com. The problem is that
>>> www.sigmatx.com is still resolving to their old ISP's webserver
>>> (207.109.185.125) even though we have been hosting the DNS for about
>>> a month and the entire time I have had the DNS setup so that the www
>>> address points to one of our servers (63.95.200.10). Our name
>>> servers are ns1.3-rivers.com and ns2.3-rivers.com both running QDNS
>>> 2.2.3.
>>>
>>> Can someone take a look at this and try to help me figure out what is
>>> going on and how to fix it?
>>>
>>> Thanks for any help,
>>
>> Check to see if your client is using the DNS server from their old ISP.
>>
>>
>Interestingly enough, I get the correct A record when I queried the 3-rivers
>name servers:
>
>Query: www.sigmatx.com. Query type: A record
>Recursive query: Yes Authoritative answer: Yes
>Query time: 153 ms. Server name: ns1.3-rivers.com
>
>Answer:
> www.sigmatx.com. 86400 A 63.95.200.10
>
>Authority:
> sigmatx.com. 86400 NS ns2.3-rivers.com.
> sigmatx.com. 86400 NS ns1.3-rivers.com.
>
>Additional:
> ns2.3-rivers.com. 86400 A 63.95.200.3
> ns1.3-rivers.com. 86400 A 63.95.200.2
>
>Query: www.sigmatx.com. Query type: A record
>Recursive query: Yes Authoritative answer: Yes
>Query time: 154 ms. Server name: ns2.3-rivers.com
>
>Answer:
> www.sigmatx.com. 86400 A 63.95.200.10
>
>Authority:
> sigmatx.com. 86400 NS ns2.3-rivers.com.
> sigmatx.com. 86400 NS ns1.3-rivers.com.
>
>Additional:
> ns2.3-rivers.com. 86400 A 63.95.200.3
> ns1.3-rivers.com. 86400 A 63.95.200.2
>
>But! When I query without a name server, DNS Expert returns:
>
>Query: www.sigmatx.com. Query type: A record
>Recursive query: Yes Authoritative answer: No
>Query time: 265 ms. Server name: n/a
>
>Answer:
> www.sigmatx.com. 172800 A 207.109.185.125
>
>Authority:
> sigmatx.com. 172800 NS ns1.3-rivers.com.
> sigmatx.com. 172800 NS ns2.3-rivers.com.
>
>Additional:
> ns1.3-rivers.com. 172800 A 63.95.200.2
> ns2.3-rivers.com. 172800 A 63.95.200.3
>
>I don't know how to find out what name server is returning the bogus A
>record, however. :-(
>
>Does the previous ISP still have DNS records for this domain?
>
>Regards;
>Jeff

Supposedly the previous ISP removed the zone from their primary and
secondary servers. But it really shouldn't matter unless you are
using their name servers because our name servers are set as
authoritative for the domain and therefor should be queried for the
zone. I am totally perplexed as the what is going on with this host
name in this zone. I have never seen this problem before. Does
anyone know what could be causing this and how to get this fixed?

Thanks,
--
Paul Didzerekis
Owner, Three Rivers Internet
http://www.3-rivers.com or http://www.threeriversinternet.com
Professional website hosting, authoring, & consulting.
No Setup Fees - - - Really!
LOCAL PHONE 946-3163 ****** TOLL FREE 800-426-6646



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