Search Again: Re: Change Billing Cycle items not being changed From: Shawn Hogan Date: Thursday, November 1, 2001 Time: 12:21:31 pm Verreault, John wrote: > We edited the billing cycles of about 100 users last month to change to > other plans effective Nov 1st. > > We did our November 1st billing and the accounts were not automatically > changed to the new plans. > The accounts were billed on the current plans, yet the billing cycle record > still states it should change to plan xxx on Nov 1st. > > The preference is also set to yes to automatically change plans on the > invoicing preferences. > > Any suggestions? > > Also, how do I do a search for these records to change the plans manually > again. It would give them until midnight to change it. So it would not change it until 12:01 am tonight (if the change date was set to 11/1/2001). - Shawn ------------------------------- Shawn D. Hogan President, Digital Point Solutions http://www.digitalpoint.com (858) 452-3696 --------------------------------------------------- To subscribe, unsubscribe or to search list archive please visit http://www.optigold.com/lists/isp.html ---------------------------------------------------

Messages In This Thread: Change Billing Cycle items not being changed by John Verreault on Nov 1, 2001 at 12:14:27 pm Re: Change Billing Cycle items not being changed by Shawn Hogan on Nov 1, 2001 at 12:21:31 pm Re: Change Billing Cycle items not being changed by John Verreault on Nov 1, 2001 at 12:42:50 pm Re: Change Billing Cycle items not being changed by Shawn Hogan on Nov 1, 2001 at 12:59:45 pm Re: Change Billing Cycle items not being changed by John Verreault on Nov 1, 2001 at 2:54:07 pm Re: Change Billing Cycle items not being changed by Shawn Hogan on Nov 1, 2001 at 3:00:34 pm Re: Change Billing Cycle items not being changed by John Verreault on Nov 1, 2001 at 3:03:07 pm Re: Change Billing Cycle items not being changed by Shawn Hogan on Nov 1, 2001 at 3:05:28 pm