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Re: Change Billing Cycle items not being changedFrom: John Verreault Date: Thursday, November 1, 2001
Time: 12:42:50 pmOk,
So next month we will put the last day of the month for changes.
How do I locate these now so I can fix the invoices.
Thanks
John
-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: Thursday, November 01, 2001 3:21 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Change Billing Cycle items not being changed
Verreault, John wrote:
> We edited the billing cycles of about 100 users last month to change to
> other plans effective Nov 1st.
>
> We did our November 1st billing and the accounts were not automatically
> changed to the new plans.
> The accounts were billed on the current plans, yet the billing cycle
record
> still states it should change to plan xxx on Nov 1st.
>
> The preference is also set to yes to automatically change plans on the
> invoicing preferences.
>
> Any suggestions?
>
> Also, how do I do a search for these records to change the plans manually
> again.
It would give them until midnight to change it. So it would not change it
until 12:01 am tonight (if the change date was set to 11/1/2001).
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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