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Jennifer Zint wrote:
Re: Verisign Problem Update
From: Shawn Hogan
Date: Wednesday, November 7, 2001
Time: 12:28:13 pm
> FYI, I received an email from Verisign support today on this issue. I
> thought I would share it with the group since this is affecting so many of
> us. My original email follows...
>
> Hello,
>
> This is a problem with our Java client and it has been fixed. We will be
> rolling it out in production by next week (currently being tested).
>
> If you were talking about the Unknown Status transaction emails that you get
> every day, then yes that is the correct step. Those transactions were
> processed in the back end though the client gave you a Result = -24. The
> transaction is then marked as Unknown Status since there was no response
> back from the server/client. We settle the transactions only after getting
> an approval from you.
>
> This issue has been fixed and the new version will be released by the end of
> next week.
I think they mean the false error message has been fixed... but the
underlying problem of the communication with the processor/host is not
specific to the Java client...
- Shawn
-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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