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Re: Invoice Problems

From: Michael Phillips
Date: Saturday, July 11, 1998
Time: 11:15:24 am

I think you misunderstood me (more likely I didn't explain this well)...

[1] Invoices are being sent with some HTML codes but are not displaying in
HTML.
[2] We bill flat rate...when a customer buys a computer from us we give them
$17.95 credit. I do not like having to enter this credit as a payment....it
should be a CREDIT. We also need capability to manually adjust for various
reasons and these adjustments would also be a credit.

Also, for instance, let's say our receiving clerk makes a mistake and
charges a setup fee and we are running a free setup promotion. I would
PREFER that we don't change the entry but instead enter an offsetting CREDIT
and or DEBIT instead of a positive or negative PAYMENT.

Clearer now? <grin>

Mike

----------------------------------------------
Michael Phillips KF4PFW
Coosa Valley Internet Services
302 E Coosa St. Talladega, AL 35160
mike@coosavalley.net 256-362-3190



> -----Original Message-----
> From: owner-isp-list@data-point.com
> [mailto:owner-isp-list@data-point.com]On Behalf Of Shawn Hogan
> Sent: Saturday, July 11, 1998 12:52 PM
> To: Optigold ISP List
> Subject: Re: [Optigold-ISP] Invoice Problems
>
>
> Mike Phillips wrote:
>
> >Even though I have set to use fancy invoices, html and use
> invoice ads, the
> >ads are not being sent as html and no ads are appearing. What might I be
> >doing wrong?
>
> Invoice ads are only supported on the non-fancy invoices.
>
>
> >Also, where/how can I enter a CREDIT for a customer such as a
> months credit
> >for purchasing a new computer from us? Currently, the only way I
> can see to
> >do that is to enter it as a PAYMENT which is a no-no IMHO. I
> would prefer to
> >enter a true credit along with reason why. That way, we can
> track how much
> >we are giving away as credits to our customers and will involve
> less hassle
> >come tax time.
>
> If you want to give a customer time credit, you could just create a zero
> dollar invoice that is worth months and/or days time credit.
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Data Point Solutions
> http://www.data-point.com
> (619) 452-3696
> ICQ: 8319647
>



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