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Re: Virtual Checks

From: Shawn Hogan
Date: Tuesday, January 22, 2002
Time: 7:05:49 pm

Mike Ray wrote:

> I have a customer who is past due and has just asked us to change her from
> credit card to virtual check. We filled in all the info for it and changed
> the billing type. This is the first virtual check customer we have. So the
> acct is set to Virtual Check and there are two open invoices, the total due
> equals those two. But when I click Bill customers and choose virtual check,
> none print. why?

Are they due? I'm assuming the balance due is greater than zero since they
have two open invoices. But what is their expiration date? Is the account
type a "billable" account type? Also, do they have a grace date set
possibly?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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