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Re: broken servers - I''m going crazy

From: Claude Errera
Date: Wednesday, January 23, 2002
Time: 1:55:32 pm

Recently, Men & Mice Support wrote:


>OK, this is complicated.
>
>In addition to domain registrations, there are "host" (i.e.
>nameserver) registration records. Each registration record (of
>either type) is associated with a registrar. ns1.smallbits.com is
>associated with dotster.com. So the first thing to check would be,
>does Dotster have a form to request a change to a host record?
>
>If not, call them. Since they're also the registrar for
>smallbits.com, the record can't be changed by anyone else.
>
>Other choices include:
>
>- Create new names for your servers, at their new addresses, with
>Dotster. You could use names like dns1.smallbits.com and
>dns2.smallbits.com. Then change *all* of your domain registrations
>to point to the new hostnames.

This might be my only real option - and it sounds like a nightmare. We've
got 50 domains that would need changing... and I don't have access to all
of them; some clients manage their own domains. I'd have to ask them (for
the second time in a month) to make changes - not good. :(

>- Move the smallbits.com zone to a new registrar, then change the
>host registrations with the new registrar.

This is a week-plus-long process (having moved a couple of dozen domains
last year)... I can't afford this. :(

>- Create new hostnames for your servers in a different domain than
>smallbits.com (maybe bungie.org?), using that domain's registrar
>(NetSol, in the case of bungie.org). Then change *all* of your
>domain registrations to point to the new hostnames.

Again - this means asking clients to do stuff I don't want to ask them
to do.

>Not fun. But what you can't do right now is simply wait for some TTL
>to expire, because that's not the problem. After you get all the
>paperwork straightened out, it's still going to take 48 hours after
>that for the old data to expire from other servers' caches.

Anyone want to suggest reasonable registrars - with phone support, and
real host forms - run by someone other than Verisign?
--
Claude
errera@bungie.org



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