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Re: email manager

From: asingh
Date: Tuesday, February 5, 2002
Time: 6:14:11 pm

No,
like respond to the tech support emails via web. Some ppl who email
support@company.com might not have a account with a company at all. Need to
be able to somehow, integrate this into the tech support menu so ppl can
respond to tech requests and work it out over the web without clicking on
email manager on the OG via FM



> asingh wrote:
>
> > Is it possible to get a list of emails over hte web interface so that
the tech
> > support ppl can get reply to them over the web interface as well ?
>
> You want to see a list of emails the customer has on file? (The ones
under
> the customer's services screen)
>
> - Shawn
>
> -------------------------------
> Shawn D. Hogan
> President, Digital Point Solutions
> http://www.digitalpoint.com
> (858) 452-3696
>
>
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