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Re: Slave accounts

From: Chris Collins
Date: Thursday, February 14, 2002
Time: 5:15:50 pm

We're currently using old style events. So once we use the new style,
if we input a termination date in a slave account it will cancel. Does
an event have to be set a particular way?



-----Original Message-----
From: isp-list@optigold.com [mailto:isp-list@optigold.com] On Behalf Of
Shawn Hogan
Sent: Thursday, February 14, 2002 6:21 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Slave accounts


Discussion Groups wrote:

> We're having a problem with the visp interface and slave accounts. We

> have the accounts being input as slave accounts so that the master
> account is being billed, but we are finding that the slave accounts
> will not hold or cancel. If a date is input it does not seem be
> recognized either by the auto account or by manual processing holds
> and cancels. Then the next day the date is no longer there.
>
> How can be get the master account to bill and be able to cancel the
> account or place on hold/

Are you using new style events? Slave sub-actions are only supported in
the new style events.

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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