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At 01:52 PM 2/6/99 -0600, you wrote:
Re: Auto-server script Q
From: Scott Black
Date: Saturday, February 6, 1999
Time: 12:19:40 pm
>>But my #1 Optigold request is separate exp dates per plan/"billing cycle".
>>I will be harping on this for quite some time, I suspect.
>>There must be an elegant way to do it.
>>Avi
>
>Avi,
>
>I've been trying for this for about 9 months...
If I understand the way OG works, I think this would "break" the entire
scheme/premise that the software was built upon. I think you are trying to
undo the basic connection that makes the program so great - one customer,
one expiry date.
The only time this bugged me was when I was importing data from my old piece
of crap billing system. Yes, it blew. There only snag is when a customer
with a time credit yearly product wishes to add a monthly product. We try
to steer them to the associated (discounted) annual rate for the new
product. Usually annual people like to pay annually for everything anyway.
One slick feature pops up when you add slave accounts to a master. OG
automagically asks you if you want to pro-rate the slave to the master date.
It would be cool if OG did this when you add a common time credit product to
an _any_ existing account.
When a cutomer adds a new product, we just prorate it to the exp. date,
issue an invoice and explain that they will receive a pro-rated invoice and
after that they will get one, tidy invoice on their "normal" exp. date with
all the services. Nobody complains.
I like it.
Scott
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