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Re: Billing items not listing correctly

From: Shawn Hogan
Date: Monday, March 18, 2002
Time: 8:35:15 pm

hostmaster wrote:

> We added a new product today and now when I go into a customer's account and
> attempt to add any other service the only one that shows is the new product
> we added today.
>
> Any idea or suggestion?
>
> In the product list all the products are there as they should be, but when
> attempting to add an additional item to the billing cycle its not working
> correctly.

Is the customer bound to a specific account class? Maybe you setup a
product to be specific to a certain account class that they are part of?

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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