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Re: Restoring Terminated E-Mails

From: Shawn Hogan
Date: Thursday, April 4, 2002
Time: 5:37:03 pm

Troy Harris wrote:

> OK, it seemed to work for accounts that you release from hold but it still
> doesn't work for accounts that you restore from being terminated.

When you trigger the new customer event (since they are queued) you don't
get any service actions triggered (will apply to any customer not just
restored terminated customers).


> Also,
> since we upgraded to the latest version, it keeps telling us that usernames
> are invalid for reactivation. Does this have to do with the 90 day login
> release thing?

Not sure... I've had a couple people report it, but I have not been able to
replicate the problem on this end yet...

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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