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Re: Email Manager

From: Ray Hatch
Date: Monday, April 29, 2002
Time: 8:56:24 am

Under Automated Tasts in General Preferences I have Check Email Manager to
every 5 minutes however it does not check the email manager at all. It is
checked as active. Is there something special I must do to make this work?



-----Original Message-----
From: Ray Hatch [mailto:rayhatch@westcoastwireless.com]
Sent: Monday, April 29, 2002 8:35 AM
To: 'Optigold ISP List'
Subject: RE: [Optigold ISP] Email Manager

Ok, well here is the problem. If we used the " Random Generated " login
option that Optigold offers, then one referencing the Customers via login
would be very difficult. Can we add a way to " Look Up " a customer via name
or company name from the email manager? Using the login is just to arbitrary
of a reference don't you think?

-----Original Message-----
From: Shawn Hogan [mailto:shawn@digitalpoint.com]
Sent: Sunday, April 28, 2002 11:26 PM
To: Optigold ISP List
Subject: Re: [Optigold ISP] Email Manager

Ray Hatch wrote:

> In the email manager it gives you two options.
>
> Link to Customer [ text box ] [go button]
>
> Link [ drop down box with customers login ]
>
> When I click and try to type in the [ text box ] next to " Link to
Customer
> " is gives me the warning " Before Typing, Press Tab, click in a field or
> blah blah blah " pop up window.
>
> If I click go, with a blank box it says " this email is not associated to
a
> valid customer ".
>
> So, trying to decipher user names is way to hard. How can I search, from
the
> email manager screen for a valid user?

You would have to know the login in order to link to the customer
manually...

- Shawn

-------------------------------
Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696


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