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Re: Usage Import on hold accounts / Canceled acctsFrom: John Verreault Date: Wednesday, May 1, 2002
Time: 12:01:42 pmI agree to this suggestion as well.
John Verreault
AEI Internet
-----Original Message-----
From: JGALVEZ [mailto:JGALVEZ@MegaLink.com]
Sent: Wednesday, May 01, 2002 1:20 PM
To: isp-list@optigold.com
Subject: [Optigold ISP] Usage Import on hold accounts / Canceled accts
Shawn,
I just found out that doing the Usage Import "after" auto-tasks has
deactivated or placed on hold accounts, does not put the USAGE on the "On
Hold" accounts.
Please, even if the account is On Hold for any reason the usage should be
posted to the account, either for stats or because usage importation is
done just once a month.
Other reason is because for example customer requests to be placed on hold
for 15 days, the day 15th of the month (he used from 1st to 14th) and from
15th to 30ed will be out.
If the account is deactivated, will not know the usage for the month
The same thing for cancelled accounts
Thank you
Javier
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