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Re: [ot] Phone/Altigen/API/Yada yada...From: Shawn Hogan Date: Wednesday, May 1, 2002
Time: 1:40:20 pmDrew Mouton wrote:
> If anybody's interested, we're an Altigen reseller AND one of the very
> few recognized Altigen developers out there. We can sell you discounted
> stuff, AND write proggies that run on top of it.
>
> They've had an unsupported API for a few years now, which was really hard
> to work with, but only officially released a real SDK this past month.
> It's not trivial to use, and the licensing for 'experimental developers'
> is prohibitive, but we're doing some interesting stuff with it.
>
> Shawn, if you're actually interested, our core CTI 'product' we've
> developed over the past couple years is a CTI library linking AltigenAPI
> to SQL DBs...so we may be able to collab, if there's an interest or a
> need.
I'll probably pick your brain a bit sometime in the future to see how
flexible the API is... But if you are hooking it into a SQL database, it
would probably work for what I want... Like enter your support contract
number. If it's valid (against a database) transfer them to the correct
extension. If it's not valid or expired, give them the opportunity to
purchase a support contract via a credit card right there by punching it in.
That would be ideal... :-)
And of course if I ever get around to implementing something like that
internally, I could carry some of that over to Optigold... Like customers
could make a one-time credit card payment by punching it into the phone or
something.
> Now if only somebody in sales could answer my dang OptiGold questions so
> we can become a licensed OptiGold user...<g>
What sort of questions do you have?
- Shawn
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Shawn D. Hogan
President, Digital Point Solutions
http://www.digitalpoint.com
(858) 452-3696
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