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Re: Usage Import on hold accounts / Canceled acctsFrom: Javier Galvez Date: Wednesday, May 1, 2002
Time: 3:06:29 pmisp-list@optigold.com writes:
>Verreault, John wrote:
>
>> I agree to this suggestion as well.
>
>What if you have multiple customers with the same login (some canceled)?
>
> - Shawn
>
It's not posible to have same login twice, we normally delete everything
when n account is cancelled after 3 month of being cancelled (you know,
just in case the customer comes back)
Anyway, if somebody else needs to use exactly the same login, the easy
procedure is to delete all old records, and re-create the account.
But is really imposible to do this, because if the account is canceled,
and you request to create a new account, the system will tell you that the
account is already in use (even if its canceled)
I'm sure that this info will always be usefull in any case.
Thank you
Javier
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