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Alexi Touloumis wrote:
Re: Questions...
From: Shawn Hogan
Date: Tuesday, July 14, 1998
Time: 3:10:12 pm
>Okay, here's something then...the only reason I'm bitching so much about
>this issue is having to set up 3-5 separate customers for the 'same'
>customer just using different services. What about adding a way to link
>additional accounts to a main one separate from the master/slave option you
>have.
>
>For example, the way I've got it set up now is that I'll have a primary
>account with all the info. Then I'll create another account, classified as
>secondary in the account types. This way I know it is part of the 'master'
>account. Now, if there is only a way to link all the usage, billing
>address, etc. info to be 'forwarded' to the main account, and the only
>thing that stays separate is the billing cycle items (so they can have
>multiple billing cycles). Is there any way you can think of to do this?
>It's just like creating another master/slave relationship without such
>close ties...a bit looser of a relationship if you will.
What you are describing sounded like you want the ability to for a normal
"master" account be tied to another master account. So you would have a
primary master and a secondary master. All of which could be
billed/invoiced individually, but the secondary master would be tied to
the primary just like a slave account.
Tell you what Alexi... I'll tell you a little "secret" about Optigold
ISP. {grin}
You ALREADY CAN DO THAT if you want. {grin} If you create a slave
account, you can change the account type to something besides slave, but
leave the master account link in place.
It was sort of an unplanned cool thing that you can do with Optigold ISP.
{grin}
>Another question I've got has to do with setting up preferences on a per
>customer type basis. I'm sure it would be much work, but it would also be
>very helpful. Because we've got our customer types classified by a
>combination of their payment type/credit risk/business/residential, etc.
>(that's why I have sooo many account types) each one has different invoice
>dates, bill dates, etc. It would be very helpful to also be able to assign
>other global parameters such as invoice type to these. Maybe?
Uhm... probably not... you would be looking at setting 50+ customer level
preferences for each account type, which more than just being a major
headache for everyone to go add all these preferences when they are
added, but imagine the layout grid that would be required to show 50+
preferences each for 40 accounts... you are looking at a screen with
2,000+ preference fields on it.
- Shawn
-------------------------------
Shawn D. Hogan
President, Data Point Solutions
http://www.data-point.com
(619) 452-3696
ICQ: 8319647
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