Telephony Payment Gateway (was [ot] Phone/Altigen/API/Yada yada...)

Re: Telephony Payment Gateway (was [ot] Phone/Altigen/API/Yada yada...)

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Wow. This sounds super cool.

Please let me know (on or off-list) what the total cost would be for a basic
altigen system (2-5 seats) and ballpark this development cost...

And, can you lease the system or are there payment plans available?

On 5/1/02 5:18 PM, Drew Mouton mashed the following keys :

> Okay, the juices are flowing now <g>.
>
> We've already done enough work that I *think* it would it pretty straight
> forward to build a ContractValidator and a PaymentGateway - which would
> interface with OptiGold to take one time payments while-you-wait, or
> update payment info - without too much trouble.
>
> Is there enough interest? Folks - if you could let customers make
> payments on the phone, and/or pre-screen them for validity of support
> contracts, would you be willing to pay for that product? If there's
> enough interest, we'd sell it to the initial adopters in the OptiGold
> community for the development time cost. ('Course you'd also have to buy
> at least a basic Altigen phone system, but we can even discount that).
>
>
> It appears that on 5/1/2002 3:38 PM, Shawn Hogan at
> shawn@digitalpoint.com said:
>
>>> Shawn, if you're actually interested, our core CTI 'product' we've
>>> developed over the past couple years is a CTI library linking AltigenAPI
>>> to SQL DBs...so we may be able to collab, if there's an interest or a
>>> need.
>>
>> I'll probably pick your brain a bit sometime in the future to see how
>> flexible the API is... But if you are hooking it into a SQL database, it
>
> Short answer: the API is *not* flexible, but we've already done the heavy
> lifting in our CTI library to make it possible to get into and out of DBs
> without too much trouble. (It only took two years to make it work...)
>
>> would probably work for what I want... Like enter your support contract
>> number. If it's valid (against a database) transfer them to the correct
>> extension. If it's not valid or expired, give them the opportunity to
>> purchase a support contract via a credit card right there by punching it in.
>> That would be ideal... :-)
>
> Can do: we already have some stuff that works that way.
>>
>> And of course if I ever get around to implementing something like that
>> internally, I could carry some of that over to Optigold... Like customers
>> could make a one-time credit card payment by punching it into the phone or
>> something.
>
> We'd want to write a payment gateway that was sufficiently generic to be
> applied to other DB sources as well...but we'd make it 'specially
> tailored to OptiGold. <g>
>
> Drew
>
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